Virgin Media. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. I checked the hub 5 network logs and I can see that software updates are failing. hub 4 started flashing white, and keeps cycling from solid, to flashing. Ask for FREE. hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi Saturday; Virgin Media Down - No Help in Networking and WiFi Saturday; No Service in QuickStart, set up and connections Friday; No internet after power cut in Networking and WiFi FridayCan you Check for any “known network faults first - Try in 2 places. Hub 3 green flashing light. Home Phone. The Stream remote. It can be quite frustrating when your internet goe. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcflashing green arrows on virgin hub 3. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. QuickStart, set up and connections. It's also an indication that the Hub is receiving a good signal from the Virgin network. Reset the box with the button, shut it off for the hour and still the same. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. I have had 2 bricked hub4s and now a newly installed. This’ll only take a few minutes, depending on how many WiFi Pods are connected. The TV displays Starting up…. Any ideas? Thanks I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. An Ethernet cable – The. You could also try the web page status, but this is not recommended. Options. It goes through spells where the entire playback area with the viewer at any size will flicker between green and the video. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. No Virgin Hub 3 Lights on at all. Area problem yesterday but was notified issues had been resolved this morning. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. Manage Your. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. It’s likely to be a loose connection in your home. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Check for a known local fault on 0800 561 0061 - it is an automated service. Factory reset your TV with or without your remote. You can find this on the base of your Virgin Media box if you. Virgin Mobile. Green Light. The service status in our area shows no issues. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. I had the hub 5 installed yesterday. 3) Depending on whether the player starts by rendering odd or even frames, the flashing may (or may not) occur every time you play, start, rewind or. Now the issue is back after 4 days or so. Arrows are flashing green, with the wi-fi on top in solid green and solid line on the bottom also green. . i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. Please - 5425686. If. On the back of the Hub 3. called customer svc who are sending a pod. _____________. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Telewest wall socket: no visible power to be switched on. If so try two things. Neighbours have no issues. It provides phone, internet and TV services to its customers. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. Now will not connect at all. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. on 16-12-2022 14:49. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. on 08-02-2023 19:25. Worked for a short while, then the dreaded green flashing light on the front started. This means the box is on and working but looking for a WiFi connection. The Virgin Media Hub 3. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. Broadband. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. 08-01-2023 22:03 - edited 08-01-2023 22:06. SpeedI went to work this morning and my hub/WiFi was working fine. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. Security matters. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. . fish tanks) Away from baby monitors and cordless phones. Manage Your Account. Virgin Media customers do this when their Wi-Fi doesn’t work properly. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. A router’s light configuration is. Then, wait for 5-10 minutes for the Hub to start up. . 1701-e's sounds like something different, but I'm not sure what. Virgin Media; My Virgin Media; Shop; Help;. Check for any “known network faults first - Try in 2 places. Literally just got my broadband installed yesterday. I got the kit today and tried to install it. This includes: The Stream box. In either Mode the red power light is an indication of over heating and most not be ignored. These lights are: Power: This light will be solid white when the router is powered on. 1. Alternatives to Super Hub 4 routers. Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. Do you have any idea about that? - 5381751. 1), navigate to Advanced Settings, Wireless, and disable the WPS. The same goes for their telephone help. Now, disable both WPS options and click on save. Just let it sit for about 10 minutes to sort itself out. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. . Telewest wall socket: no visible power to be switched on. . Security matters. The Virgin connect app just says no pod detected. comAll seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. It is important to note that each type of Hub has light codes that show the status of various internet services. Hi, We have been having this issue for the last 3 or so months where at random intervals of the day varying any time between 10am and 1am our wifi will randomly disconnect for about 40 seconds, followed by a flashing green wi-fi light which goes and the internet connection is restored. This, and the green bar flashing with internet lights solid. I followed all instructions and I can see green wifi icon and green light blinking. Back panel power and reset button. Thanks - 5270162. Hi, i got self installation kit with hub 3. 2) It is common to all hardware, drivers and operating systems, including windows. Flashing yellowy green on WiFi box - Virgin Media Community - 5419883. I went to the logs in the HUB4 and pulled the. I ordered Virgin Broadband with QuickStart. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. It’s likely to be a loose connection in your home. If it has. Hi, My hub 3. I followed all instructions and I can see green wifi icon and green light blinking. Red Light. My Virgin Media App. Troubleshooting the Hub 3 If you're having trouble. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. 15/10/16 - 10:12 in Virgin Media Broadband #1. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Have tried resetting: holding reset button for 60 seconds; no dice. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. Stay safe online. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. Step 2: Go to the Home screen and select ‘Settings’. The Stream remote. Options. Thank you for your post and welcome to our community forums. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. I’m having an issue where I have flashing green light on router with solid wifi signal. plz. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. This means that the Hub is probably switched off, or the wall plug is, or both. Hi all I am a very disappointed customer as I have just booked the 5th technician to come over and fix my broadband issue since June. Thanks for the update. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. This may take up to 2 minutes. Even phoned VM to activate the router and got a text confirming it has been activated. Text from Virgin confirms my "kit has been activated". . After it, navigate to the Admin settings and restart your Virgin Box. - 5258622. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Easy to set up, coverage has. Virgin Mobile. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. Two red arrows flashing on a Virgin Media Hub 3 If you’re seeing two red flashing arrows on the front of your Hub 3 that means there’s a problem with the internet connection. Please see here for an explanation on the lights. This is the 4th time in the space of a month my Hub 5 has stopped working completely. Even phoned VM to activate the router and got a text confirming it has been activated. Hi, i got self installation kit with hub 3. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. Red light on a Virgin Media Hub 4. Can you Check for any “known network faults first - Try in 2 places. I’ve checked for issues in my area, Virgin are reporting. on 18-09-2023 15:45. Could you please help on this? NB: I joined VM 2 weeks ago. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. stays green for 2 minutes when you’re done. This flashes during set up, and then stays green for 2 minutes when you're done. If it has a push-on connector make sure it is push on properly but don’t twist it. . Virgin Media Community. Phone. Hub3 flashing green lights. The WiFi light will flash green for 2 minutes during this process. The box is a safety isolator. Edit Had a bit more of think. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. 2. The internet is not working at all. The internet suddenly cut out without any change in the settings or wires being moved. Phone. Since then I have checked the physical connection and rebooted the hub multiple times but no change. Virgin Media;. I have had a new Hub 5 fitted for just 2 weeks now. Please help me with this; the following is some of the specifications of my system: VLC 0. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. Pressing the button for two seconds will prepare the Hub 3. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. It was a black screen with the info that the channels were updating etc. WiFi Pod flashing red. . Try that to see if there are any faults that the web service hasn't picked up!Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Phone. Your Hub is offline for some reason. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. I've checked the network log and there's a lot of warnings - 5169887. Keep on getting useless updates from virgin media. Account - Mobile. Try restarting it, and if the problem persists, contact Virgin Media support. That is 8 hours 30 minutes of flashing green light. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. It is important to make sure that the arrows are flashing in order to have a stable connection. Did a normal restart and it was fine, then it went off again. on 13-06-2023 11:34. Solid green: The Hub 3 is connected to the internet. I have only had Virgin for 6 weeks and this is really frustrating. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. Give the hub 5 -10 minutes to reboot, it will start to flash different. Flashing green: WPS is active and searching for devices to connect. on 30-09-2020 17:56. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. 0. The house I'm in has previously had Virgin. Wait at least a full minute for the router to reboot. No joy. If there are no issues it would be best to check our WIFI pod help page here. Security matters. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. The Virgin Media router is blinking green. Obv this means I have no internet or tv. The first thing to do here. I’ve followed all normal procedures to manually correct including pin restart, leaving without power for five. My Virgin Media App. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. After that it starts the process over again and reverts back to the green. . Flashing green ring. If you’re using a splitter, make sure that’s firmly connected, too. The green light might be flashing because of a faulty link. Red power light on the Virgin Media Hub 3 The power light of the Virgin Media Hub 3. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. First thing is to check for any “known network faults in your location - Try in 2 places. Home Phone. switches on u get the red standby light press a button on remote/tv it turns on (blue light) very dark screeHi I recently moved broadband from Talktalk to Virgin. First installation and flashing green light. Checked area faults. Virgin Media; My Virgin Media; Shop;. Reply. Main Menu; Go to virginmedia. The connection lights will appear orange on both devices, before eventually flashing green. and tells you of more local issues down to street cab. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. In order to have this rectified, we'd need to. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Equipment activation on 0800 953 9500. QuickStart, set up and connections. Hub 5 flashing green light. However, the Hub is just flashing green and I don't have any net access. Its been an hour that my internet stop working. on 02-05-2023 20:46. Internet has been fine all day, just randomly stopped working and green base light started flashing. Can you Check first for any “known network faults - Try in 2 places. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. So last night about 10pm WiFi goes of. How to pay my Virgin Media bill. - 5391832. However, the Hub is just flashing green and I don't have any net access. The wall socket and wiring was alteady done on the property by the previous tenant. The sound is unaffected when it's flashing. but no internet flashing light. Called VM for activation and checking. Don't have a VM wall plug, but have one of the old NTL ones. Hi @Travelinsoul . 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. 3. I got my new hub 5 at 5th and managed to install it at that day. I tried severa reboots and hard resets with no luck. We would like to show you a description here but the site won’t allow us. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. Take care, Nat. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. Make sure there aren’t any damaged wires/cables. Flashing lights and nothing further on tv. 4G, or H, next to the signal strength bars at the top of the screen, Sometimes this won’t display if you have an active Wi-Fi connection. on 13-03-2023 11:11. Account - Cable. It has done for over a couple of hours now. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. When working normally the power light will be on and the connection light will be off. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to help. Thanks. Sorry to hear of the red light issue on your router. Any ideas what could be wrong - we've recently had an engineer to l. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. But in most cases, a green light will mean something else depending on which light is green. After it, click on the WPS. Make sure that you. Hi I have had the same issue. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. It is booting up and should be ready in 5 minutes. If they are not, it is best to contact Virgin Telco customer service for assistance. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. We have had a Hub 3 for a year with no problems. Stay safe online. Solid green when in Modem mode. Any ideas to get th. Password Issues: Double-check your WiFi password. VM BB TV Landline. 1) Try the “check service,”Area status webpage (. Green flashing base light for hours, no internet. _______. Can you Check first for any “known network faults - Try in 2 places. 6 days to attempt a repair is too long!virgin media hub 3 base light flashing green. Iam new here. An Ethernet cable – The. 5. Software updates are downloading slowly when the green status blinks slowly. In Modem Mode the power light should be magenta. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. This is a good sign and indicates that you should be able to access the internet without any issues. Try holding for 1 minute, still nothing. Settling in. I have just received my Hub 3 kit and the green light has been continuously flashing since all cables were attached. In Modem Mode the power light should be magenta. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. Hi Zach frustratingly the hub still flashes green until today. The wifi won’. The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. Hi All. 1. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Account - Mobile. Internet Light. After spending 8 hours of waiting it's. Have restarted router and all cables appear correct & tight. However it’s still starts with green light then goes to to constant blue. I had the hub 5 installed yesterday. Any suggestions what this blinking pattern means. Hub 5 flashing green light continuously. If it's set to the default (Off) then the box just accepts the frame rate difference which isn't noticeable by most users and shouldn't blank the screen out. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. Tuning in. If it’s flashing green, it’s starting up. 0 to connect to compatible WPS devices. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. Phone. 2 Internet Light. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Account - Mobile. Options. am having to use mobile! I have followed the reboot protocols from the instructions in the box. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Manage Your Account. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. on 16-12-2022 14:49. am having to use mobile! I have followed the reboot protocols from the instructions in the box. on 21-03-2023 06:43. can please look into this. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. In response to David_Bn. Thank you for updating the thread RoneyCervinski. All our offices and call centres are working to Covid secure guidelines. Joining in. The WiFi light will flash green for 2 minutes during this process. Same problem, Virgin trial in the WF4 area. Dave. Check for any loose connections. It will also flash when the Hub is downloading new. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. . on 10-08-2022 12:23. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Switched On Families. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. The solution to this is to disable WPS, which should stop the green WiFi light from. Step 2. If so try two things. So no where to call and no help to find until to morning. The top wifi light is solid green, the internet connection - 5396739. Pro Tips Location Matters: Where you place your Hub can affect its performance. Customer Support are on 150 or 0345. There is no connection to the VM network. Flashing green ring. Virgin were doing some work in the area end of last week. . 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. internet was back up and running yesterday so cancelled my engineer appointment. KieranNana. Virgin Media Forums Agent Carley 0 Kudos Reply. And its not the first time that happens. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. VM BB TV Landline. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.